Terms overview

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any policies or notices referenced here. If you do not agree, you should not use the website or submit a service inquiry.

Section 01

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any policies or notices referenced here. If you do not agree, you should not use the website or submit a service inquiry.

Section 02

Services and Scope

Urban Velo provides general bicycle servicing and repairs, including safety inspections, tune-ups, brake adjustment, drivetrain service, and puncture or tyre repair. Any scope of work is subject to inspection, and no final repair price or completion estimate is confirmed until the bicycle and relevant components have been reviewed.

Reference WIPO
Core Terms

Operational conditions are organized below as active clause records for use, payment, service scope, and cancellation handling. For assistance on account-specific questions, contact Contact.

03
Operational Clause 03

Charges and Payment

Charges are based on the condition of the bicycle, the scope of work, and the parts required. Where additional work or parts are needed, we may request approval before proceeding. Payment methods accepted at collection may include card, bank transfer, or cash, as made available by the workshop.

Reference documentHCCH
04
Operational Clause 04

Parts and Scheduling

Parts are ordered only after compatibility and price have been confirmed. Availability of parts may affect scheduling, and we do not guarantee specific replacement parts, brands, colours, or completion dates until those matters are confirmed. Any stated turnaround is an estimate only and may change if inspection findings or parts availability require it.

Reference documentUN Declaration
Reference 06WIPO
05

Clause

Intellectual Property

All website content, including text, layout, and workshop materials made available through the site, is owned by or licensed to Urban Velo and is protected by applicable intellectual property laws. You may not copy, reproduce, or use such content without prior written permission, except as permitted by law.

Supporting documentConsumer Affairs IN
06

Clause

Service Disclaimer

Services are provided with reasonable care and skill, but no service can guarantee that a bicycle will be completely safe, failure-proof, or suitable for every road condition. Urban Velo is not responsible for wear, hidden defects, misuse, or issues arising after collection, except to the extent liability cannot be excluded under applicable law.

Supporting documentWIPO